Disable System Restore

Certain viruses store themselves in the memory on your computer

In order to remove them, you may need to disable system restore while you run your virus scanner.

Remember to turn System Restore back on after you are finished.

How to disable system restore in Windows XP:

  1. Go to Start > My Computer
     
  2. Right-click and select Properties
     
  3. Select the System Restore tab

     
  4. Check the box labeled "Turn off System Restore"
     
  5. Click Apply. This will delete all existing restore points
     
  6. Click Yes to delete all restore points

     
  7. Restart your computer
     
  8. Run your virus scanner to remove the viruses
     
  9. Restart your computer when the virus scan is complete
     
  10. Turn System Restore back on. To do this, follow steps 1-3, and remove the check mark next to "Turn off System Restore" or "Turn off System Restore on all drives"
     
  11. Click Apply
     
  12. Click OK