Mozilla Thunderbird

To set up your @students.wwu.edu email accounts in Thunderbird, follow these instructions.

  1. Create a new account with the Account Wizard by clicking file >> new >> account.
  2. When prompted to Select Account Type, select email account.
  3. Enter your name and email address.

    Enter your name and email address

  4. When prompted for Server Information, select IMAP for incoming server type. If this is your first time using Thunderbird, enter “outlook.com” into the outgoing server name box. Otherwise, you will create a new outbound server at a later part of this setup

    Select IMAP for incoming server type and enter outlook.com for your incoming server.

  5. On the User Names window, enter your email address (username@students.wwu.edu) as both user names (incoming and outgoing)

    Enter your student email address under username

  6. On the next screen, (Account Name), name your account anything you want and click next.

    Name your account whatever you want.

  7. You will get a screen confirming that your account has been set up, but you are not done yet! Click finish, then click on your new account and select “View Settings For This Account”

    Click ‘Finish’ to confirm account setup

    View settings for this account

    On this screen, go to “server settings” under your new email account. Under security settings, select SSL, then click Okay. You can now receive email from your western account.

  8. To send email, go back to account settings. On the left hand side, at the bottom, click Outgoing Server (SMTP)

    If you entered an outgoing server name (outlook.com) in a previous step you should see it in a box on the right. If you did and it’s there, click on the server name to select it and then click the edit button. Otherwise, click on the add button.

    9. Under server name enter outlook.com. Enter whatever you want under description, and make sure your port is set to 25.

    Make sure ‘use name and password’ is checked, and put your email address (username@students.wwu.edu) as your user name.

    Check the box that says “TLS, if available,” then click OK.

    SMTP settings

  9. Go back to your account settings and click on your account name in the left column. There should now be line at the bottom of the box on the right that says “Outgoing Server (SMTP)” with a dropdown list next to it. Select the outgoing server you just created (it will be named whatever you put in the description followed by “- outlook.com”) and then click OK.

    You should be able to send and receive email now. You can test by sending an email to yourself.