How Can We Help?

360.650.2946 | restek.info@wwu.edu

Browse around for the information you need, or click the askResTek button to submit a request for help. Ask ResTek requests are generally responded to within 24 hours.


Get Online

Connect your Mac, Windows, or any other device to the Internet in Western’s Residence Halls.


Learn about University Residence’s traditional cable TV service, as well as the newly available Xfinity on Campus IPTV service.


Find instructions for setting up your game console, and learn how to improve the performance of your PC games on the ResTek network.

1/19/2018: Internet Service Status Update

As of 4pm, Friday, we're getting mixed reports: some residents say their service has greatly improved, while others are still experiencing an inability to connect to and/or stay connected to the WWWResTek-secure Wi-Fi network, and still others find that their connection speed has slowed considerably.

If you are still experiencing problems, please contact us by submitting an askResTek ticket here on our website. Please read on for specific info that you can provide us that will help us troubleshoot the issue you are experiencing. Read more